Tower Records wasn’t just a store; it was a pilgrimage destination for music lovers worldwide. With over 200 stores across 18 countries, they employed more than 3,000 passionate music experts who could explain how The Ramones influenced The Buzzcocks and how The Smiths paved the way for Oasis.
But when Napster and digital music emerged, Tower’s leadership doubled down on selling vinyl and CDs, forgetting that their true business was connecting people with the music they loved.
In the latest episode of “A Case Study in Corporate Fear,” I analyze how Tower Records went from a billion-dollar music mecca to bankruptcy in just seven years.
For full episode, Spotify listeners: https://open.spotify.com/episode/1piQ4IU1PnF7eemy8FVQX8?si=SW2IrGGLRIOv3Y79ieZ1Og
And for Apple Listeners: https://podcasts.apple.com/us/podcast/tower-records-its-the-end-of-the-world-as-we-know-it/id1795235975?i=1000712541943
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